Frustratingly there is lots I still can't do on my computer so do bear with me on posting and visiting.
My laptop problem was nothing more that a clogged up fan which had been causing it to over heat and crash. This was cleaned and software checked and all was well. However when I opened it up it had been completely wiped. The only thing on it was an empty recycle bin.
I had backed up all my documents and photos but had no idea that I would need to back up everything on my computer including programmes. This was a safeguard in case anything was lost.
What this meant was I had lost virus protection, documents, photographs, E-mails (hundreds), contact addresses (hundreds), bookmarks (hundreds), downloaded software and programmes (including bought software), blog - which kept me locked out of that initially, over 900 songs in i-tunes (all now have to be re-loaded from C.D.'s) and all my personal formatting etc.
Added to this my last back-up before I handed in computer for some reason did not work.
I went to PC World yesterday to find that I did not
'have a leg to stand on' as I had signed a document absolving them from all responsibility when I had thought I was just signing to say I was handed my laptop over to them for repair.
A pretty knowledgeable friend has been sitting with me for most of 3 days and I am now able to use the priority stuff but I have a long way to go in bringing computer to where I want it and some will never be the same. It's going to be a long haul.
I have lost most of my Summer photos as they were on the failed back-up but fortunately I had put my Cornwall photos into a separate folder.
I have now bought and installed an expensive back-up system that will automatically back up to my external hard drive at a time I choose daily, weekly or whatever.
Closing the stable door after the horse has bolted.
We do learn by our mistakes don't we!